21.06.2014
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
16.06.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a wonderful time at the Falls. The staff were very helpful and pleasant and everything went well. Thanks.
12.06.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We really enjoyed our stay and look forward to returning. The restaurant was excellent and the staff very friendly. Also the spa was top class and the views from the hotel exceptional. We also enjoyed the very pleasant walks along the river by the hotel.
10.06.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Our stay at The Falls Hotel & Spa Hotel was just a pure pleasure from check in to check out. Staff are there - perhaps like a ghost - around but not really in your face like Biddy Early wise woman of Clare, comes to mind. They too knew when comfort or support was needed and the service was appropriate. Agnes
05.06.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Really enjoyed our stay and will return again without hesitation!