29.07.2014
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
28.07.2014
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
had a wonderful relaxing time ,excellent service provided by all staff
27.07.2014
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We will be recommending The Falls as both of us enjoyed a relaxing 2 days there. We agreed that children must vacate the swimming area by 7pm so as to allow the adults to enjoy some precious time together.
26.07.2014
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Efficiency and helpfulness of reception team
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Comfort of accommodation
Overall service and staff friendliness
We really enjoyed our stay and our children loved you leisure facilities and kids club.
25.07.2014
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Lovely hotel. Just one thing to add. The stoplight on the front of the hotel is too bright so it's unpleasant to sit outside in the evening . Maybe softer lighting ?
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Very enjoyable stay, beautiful surroundings....will definitely be back again